FAQ what happens if my caravan/chalet is damaged?

What happens if my caravan/chalet is damaged from a renter?
We take a damage bond from every renter and it is only returned if the caravan is left in a clean condition and items have not been broken or stolen (please note that smaller inventory items like books, games and DVDs are left at your risk and not checked as part of this process). This means that renters are unlikely to damage your caravan/chalet or take anything.

In the unfortunate situation that this does happen, the damage bond is retained and you can use it to replace the item or claim on your insurance.

Please note though that the bond does not cover normal wear and tear

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