Category: frequently asked question


What happens if my caravan/chalet is damaged from a renter? We take a damage bond from every renter and it is only returned if the caravan is left in a clean condition and items have not been broken or stolen Read more…


Can I personalise my van? Yes of course 😊 People love staying in accommodation that have been personalised. Please note however that most personal items are not covered by the bond we hold from the letter, therefore please do not Read more…


Why do you insist on exclusivity? Sadly there are a lot of scammers who are falsely advertising caravans. Duplicate adverts from different companies make potential renters concerned about the validity of the advert. There is also a high risk of Read more…


Why is bed linen always included? From experience, we know that letters always promise to take their own linen but often don’t and this damages your duvets and pillows. So we add it in to protect your items and it Read more…


When will I receive my income? At the end of each month, you will receive payment for bookings that have completed in that same month


How do you determine the letting price? We look at each caravan and benchmark against Park Prices (where appropriate) and other similar private caravans/chalets on the same park. We will then send you a price guide to help you understand Read more…


Can you guarantee my rentals? No we cant. We work very hard to ensure that your caravan is booked out however we cannot guarantee that you will receive any rentals. However, if for any reason your accommodation is not booking, Read more…


How much will I receive? This depends on how many lettings we get. We cannot guarantee lettings but will do our best to get your caravan booked as often as we can. We don’t get paid unless your caravan is Read more…


Where will you advertise my caravan/chalet? We advertise on our own website (www.holidaysbythesea.co.uk) and chose two popular paid websites and will also trial free sites. These websites are reviewed annually to ensure that you get the best exposure to your Read more…